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FAQ & INSURANCE INFO

Please find listed below some information and tips to ensure that you have an optimal massage therapy experience.

Is massage therapy right for me?

Registered Massage Therapists provide only an assessment, not a diagnosis. Depending on your health history and the issue you present with, you may wish to speak with your doctor before making an appointment. In addition, always keep your Massage Therapist informed of any medical conditions so that together, you can choose a safe and effective treatment plan.

How early should I arrive?

For your first appointment, you should arrive 10 minutes early to complete a confidential health history form and conduct a treatment assessment with your Therapist. For your convenience, and if you are able to, please download our health history form (PDF) and complete it before arriving for your initial appointment.

 

For follow-up appointments, you should arrive five minutes early to allow some time to settle and unwind before your appointment. 

 

Do you direct bill with insurance companies?

Yes, we do offer direct billing with many insurance companies.

 

Do you offer parking?

We offer street parking in the area and are located in close proximity to The Commons.

 

What is your cancellation policy?

We require 24 hours notice for cancellation of your appointment. Missed appointments may result in a cancellation fee of 50% of our regular prices.

Do you offer parking?

We offer street parking in the area and are located in close proximity to The Commons.

 

What should I expect after treatment?

  • After your massage, you may feel some stiffness or soreness, but it should subside within a day or so. Be sure to contact your massage therapist if you have concerns or if you feel extreme pain after having a massage.

  • Drink water and stay hydrated

  • It is not uncommon to feel some muscle soreness after a massage. Massage triggers a release of lactic acid stored in tight muscles, which can sometimes create a temporary feeling of uneasiness. Your therapist can offer suggestions to ease any discomfort that you may experience post treatment.

 

How long do the benefits of massages last, and how often should you get a massage? 

The short answer is that it depends on several factors. Everyone’s body responds differently to a massage, and everyone’s massage needs are different. Add to that the fact that, after a massage, everyone goes back to situations with various stressors and lifestyles, so it can be hard to know how long the benefits will last. Every case is different but I recommend massage treatment, for those with active lifestyles and seeking to use massage as preventive care, every 3-4 weeks on average. Those in acute or chronic pain situations may seek regular therapy more often.

Once clients become more in tune with their individual responses, they can adapt their massage schedule accordingly. It's truly a case-by-case approach.

Insurance Coverage & Direct Billing

 

Ideal Massage Therapy and therapy provided by Peggy Ormond is covered* under most extended health plans. If we are unable to direct bill for you, we will provide you with an electronic copy of your receipt and all of the necessary information for you to submit to your insurance provider. As an active member of the Massage Therapy Association of Nova Scotia (MTANS), Ideal Massage Therapy offers direct billing with the following insurance companies:

 

  • Blue Cross

  • Canadian Armed Forces (CAF)

  • Royal Canadian Mounted Police (RCMP)

  • Veterans Affairs Canada (VAC)

  • BPA - Benefit Plan Administrators

  • Canada Life

  • Canadian Construction Workers Union

  • Chambers of Commerce Group Insurance

  • CINUP

  • Claim Secure

  • Cowan

  • Desjardins Insurance

  • First Canadian

  • GMS Carrier 49

  • GMS Carrier 50

  • Group HEALTH

  • Group Source

  • Industrial Alliance

  • Johnson Inc.

  • Johnston Group Inc.

  • LiUNA Local 183

  • LiUNA Local 506

  • Manion

  • Manulife Financial

  • Maximum Benefit

  • RWAM 

  • Sun Life Financial

  • Telus Adjucare

  • Union Benefits

*Please check with your insurance company to see if you require a referral from your doctor as plans may vary. Some plans are on a co-pay basis as well, meaning that you may be required to pay an amount that is not covered by your insurance company.

 
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